Frequently Asked Questions

What is a Memorial Card?
A memorial card is a remembrance card and a beautiful tribute in remembering a loved one who has passed away. Family members have these cards made and give them to relatives, neighbours and friends, so they, too, can share in the memory of their special someone.

We supply memorial cards, acknowledgement cards, bookmarks and wallet cards, including keepsakes such as, edited and framed photographs, keyrings and memorial candles.

Can I get some samples and prices?
Of course! We can post you our Sample Pack, which will include our Pricelist showing the cost of our Standard and Customised cards.

You can look through our product pages which list prices, and also our social media pages on Facebook and Instagram to view our album of cards.

You are always welcome to come by our office and collect a sample pack, if you are local/living nearby.

What type of paper are the memorial cards printed on?
All our cards are printed in full colour, or black and white, on white 350gsm card to the highest quality, and come with a gloss or matt laminate finish.

Do you supply envelopes with my order?
Yes, white envelopes are included in your order. Let us know, when ordering, if you require extra envelopes.

How can I make an order?
The quickest way to make an order with Durkin Memorials is by calling our office on 087 945 9522, and speaking to us directly, where we can guide you through the process. We are open on Monday-Friday, 9am-5pm. Appointments are preferable.
You can also contact us by emailing: deirdre@durkinmemorials.com

What payment methods are available?
You can pay for your order by sending us a cheque, made payable to Trinity Design. We do not accept Debit/Credit card payments currently. You can also pay by using bank transfer or Revolut.

Alternatively, please come by our office and pay directly in person.

A 50% deposit will be required at the time of ordering, and the remaining 50% balance must be paid before dispatching.

What is the turnaround time from when I make an order?
Usually, our turnaround time is 2-3 weeks, but this can depend on the design layout being finalised in good time with clients and the workload at the time with our designer/printers etc. Many of our clients have received their printed cards before this timeframe.

Can you deliver or post my order?
Yes, we can arrange posting and delivery of your order, but please make this known at the time of ordering. Postage fees are €10, and couriers’ fees are €25. Most of our order are collected at our office.

Can international customers make an order?
Of course! We have catered to customers outside our region and abroad. Simply place your order with us by telephone or email.

Is there a minimum number of cards I must order?
Yes, the minimum number of cards ordered is a quantity of 25.

Can I re-order more cards if I don’t have enough?
Absolutely, contact us on 087 945 9522 or send us an email: deirdre@durkinmemorials.com, if you need to re-order more of your memorial cards.

Can I see what my card layout will look like before it is printed?
When we have some layouts of your card put together, we will post or email you with Proofs. You can also come by the office to finalise the project. Once you are satisfied and approved the preferred layout, then your cards will send to our printers. They will usually be completed and dispatched within a few days thereafter.

Please contact us with any other questions or queries you may have.