Privacy Policy

At Durkin Memorials, T/A Trinity Design, we respect your privacy, and we are committed to protecting your personal information when using our website and our services. This privacy policy outlines our policies and procedures regarding the collection, use and disclosure of your personal information.
Durkin Memorials may change this privacy policy by updating this page. W encourage you to check this page from time to time to ensure that you are happy with any changes.

This privacy policy is effective from 25th February 2025.

Personal Data Collection
While using our services, we collect personal information which includes your name, email address, phone number and postal address that you have voluntarily provided to us, so we can communicate with you, fulfil an order and requests for further information about our products and services.

Personal Data Security
We are committed to never sell or pass on your personal data or information you have provided to us. Only employees who need the information to perform a specific task are permitted to access your personal information. We ensure to always keep your personal details safe and secure.
While we strive to use commercially acceptable means to protect your personal data online, we cannot guarantee its absolute security. We have taken the necessary procedures to protect and secure your personal data. We are committed to ensuring that the personal information you provide for us is secure.

Our website also has Secure Socket Layer (SSL) technology installed. You will see the padlock in your browser’s security display indicating that the transfer of all personal data between your browser and our site has been encrypted.

Personal Data Retention
We retain your personal information for as long as it is necessary for the purposes of your order, under the compliance of the General Data Protection Regulation (GDPR).

Disclosure of your Personal Data
Under certain circumstances, Durkin Memorials, T/A Trinity Design, may be required to disclose your Personal Data by law or in response to valid requests by public authorities (e.g. a court or a governmental agency).

Third Party Websites
Our website may contain links to other third-party websites. So, please know that when you click on their link and leave our website, we are not responsible for the privacy practices on their website. Be sure to review the privacy policy of the other websites. This Privacy Policy applies to Durkin Memorials, T/A Trinity Design only.

Cookie Policy
What are Cookies?
Cookies are small text files which are downloaded on to your computer or mobile device when you visit a website. Cookies contain data related to the website you visit and helps to perform certain tasks while on a website and/or improve the user experience.
Your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome) then sends these cookies back to the website on each subsequent visit, so that they can recognise you and remember things like user preferences.

All Cookies used by Durkin Memorials, T/A Trinity Design, are used in accordance with current Cookie Law. By continuing to use our website without changing your settings, you are agreeing to our use of cookies. The cookies we use are not used to identify you personally.
If you want to browse this site without the use of cookies, you can disable the use of cookies, however, if you choose to block cookies, some elements of our site might not work properly. By using Cookies, we can provide you with a better experience and to improve our website by better understanding how you use it.

Your Rights regarding your Personal Data
Data protection is a fundamental right set out in Article 8 of the EU Charter of Fundamental Rights. You have the right to access and correct your personal information you have given to us. You are entitled to have your personal information protected, used in a fair and legal way, and made available to you. If your personal information is incorrect, you are entitled to ask for that information to be corrected.
It is your right to request the deletion of your personal information, once we have completed the service or product sale. If you wish to request any of these rights, please contact us at deirdre@durkinmemorials.com.

GDPR Compliance
We are committed to complying with the General Data Protection Regulation (GDPR) and the data protection acts of 1988 and 2018. We have implemented appropriate technical and organisational measures to ensure that we comply with GDPR and to protect your personal data. We only collect and use your personal data for lawful purposes and with your consent. We respect your rights as a data subject under GDPR regulations, and we will respond to your requests to exercise those rights in a timely and transparent manner.

By using our website, you indicate your agreement to adhere to the policies and terms & conditions outlined herein. If you do not agree with these terms, please refrain from using our website.

If you have any questions or concerns about our privacy policy or the handling of your personal data, please contact us at deirdre@durkinmemorials.com.